Privacy Policy for Rowley Properties, Inc.
Effective Date: 06/14/2024
At Rowley Properties, your privacy is important to us. We provide the following Privacy Statement to let you know what information we collect when you visit our web site, why we collect it, and how it is used. Should you have any questions, please feel free to contact us at webadmin@rowleyproperties.com.
Your Privacy
By using our web site, you consent to the collection of information about you, including your personal information, and the practices described below. Personal information includes, for example, your name, home address, email address, phone number, and bank/credit card information.
We reserve the right to change the provisions of this privacy statement at any time. If we change our privacy statement, we will post those changes on this page so you will always be aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. Your use of the site following the posting of such changes shall constitute your acceptance of the changes.
Your Transactions
When you place a work order or access your account information in the “My Account” section, we use a secure server to hold this information. The secure server software (Secure Socket Layer or SSL) encrypts all information before it is sent to us. All of the customer information we collect is protected against unauthorized access and our site has security measures in place to protect against the loss, misuse or alteration of the information under our control. Credit card information is not stored on our main server, so it is additionally protected.
Your Information
Your Internet Protocol (IP) address and email address are used to help identify you and to track your account. We use information concerning your IP address to help diagnose problems with our server and to administer our web site. We may also use the information we collect to notify you about important changes to our web site and special offers that might be of interest to you. At any time, you can notify our webmaster (webadmin@rowleyproperties.com) if you do not wish to receive such notices.
Our site uses forms for customers to request information regarding our Wildwood Apartment Homes. We collect user-specific contact information (such as your email address and mailing address) and financial information (such as bank account or credit card numbers) for purposes of contacting you and setting up your online account (including automatic monthly payment, work order requests, and payment history). Contact information is used by Rowley Properties, Inc. to contact you regarding your inquiry or to provide you with the account information you have requested.
In addition, should you wish to pay Rowley Properties, Inc. online through our website, we will need to share certain types of personal information with VeriSign, Inc., the company we use to process online payments. The personal information that we need to share with VeriSign, Inc. includes your name, address, phone number, e-mail address, credit card or bank account information, and rental amount. It also may be necessary to submit your personal information to a third party credit agency in the event that you are a new tenant or new customer of Rowley Properties, Inc. and are submitting an online application through our website. The information shared with the third party credit agency will include the information contained in the online application. Please be assured that these third parties have agreed to ensure the privacy and security of any transferred information and may only use your information to assist in providing the applicable services. To view VeriSign’s privacy policy, go to http://www.verisign.com/Privacy/index.html.
Even though we may need to share your personal information with third parties so that we can provide you with the online services described above, we do not otherwise sell, rent or trade customer-specific information to any third parties. We may provide aggregate statistics about the use of our web site to reputable third party vendors, but these statistics will have no information that personally identifies our customers or visitors. We may also disclose information we have collected if we are required to do so by law or if, in our good faith and judgment, such action is reasonably necessary to comply with the legal process, to respond to any claims, or to protect the rights of Rowley Properties, Inc., its customers or the public.
Rowleyproperties.com may contain links to other unrelated sites. Rowley Properties, Inc. is not responsible for the privacy practices or the content of such web sites.
Your Cookies
A cookie is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your web surfing experience. Rowley Properties, Inc. uses cookies to track customer visits of our site. This information enables us to save you time when returning to the site by saving your access information so you don’t have to re-enter it each time you visit. Cookies also provide a smoother online experience by helping us to uniquely identify your inquiry habits. Cookies cannot profile your system or collect information from your hard drive. And, although you may receive cookies from many different sites, each cookie can only be read by the web server that originally issued it. At rowleyproperties.com, we do not use cookies to store credit card numbers or any other personal information. You are not identified by name or email address, but by a unique string of numbers that we assign to you the first time you come to our site.
Your Consent
By using our “My Account” section or completing any of the “Request for Information” sections of our web site, you consent to the collection of this information within the parameters allowed by this Privacy Statement. Rowley Properties, Inc. will post any changes to our policy on this page of our web site.
Text Messages
Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.
Privacy Policy for Text Numbers for Rowley Properties, Inc.:
Effective Date: 07/01/2024
1. Information We Collect
Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information
We use your data to:
• Deliver text messages and updates related to our services.
• Improve our services and user experience.
• Respond to your inquiries and provide customer support.
• Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
3. Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
We do not sell or share information.
5. Opt-Out
You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.
6. Contact Us
For questions or concerns about your data, please contact us at webadmin@rowleyproperties.com.
7. CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
8. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.